“Niki offers a broad range of skills built from experiences at Yorkshire Water from very strong operational management through to a clear approach for process improvement. I worked with Niki for a number of years and always found her approach very professional, very organised, energetic and full of passion to enable the right outcomes to prevail. I would recommend Niki to any organisation wanting a fresh approach to business change.”

Steve Stanyon, Head of Water Infrastructure, Yorkshire Water

“I worked with Niki on the Operating for Excellence project at Yorkshire Water. We were focusing on improvements to a vital end to end business process in Waste Water management.

Niki was a member of the cross-functional client team tasked with reviewing and improving the process with coaching and facilitation from me. She made a major contribution to the success of the project.

While she was in a key organisational role to make a difference, with very relevant domain knowledge, for me the decisive inputs from Niki in making the change programme successful were:
– Her positive “can-do” attitude
– Her energy and commitment
– Her people skills (critical to get impatient and sceptical people on board)
– Her willingness to learn and role-model the approach to change
– Her honesty in providing constructive feedback

I’d be delighted to work with Niki again.”

David Excell, Associate, Egremont Group