“I worked with Niki on the Operating for Excellence project at Yorkshire Water. We were focusing on improvements to a vital end to end business process in Waste Water management.

Niki was a member of the cross-functional client team tasked with reviewing and improving the process with coaching and facilitation from me. She made a major contribution to the success of the project.

While she was in a key organisational role to make a difference, with very relevant domain knowledge, for me the decisive inputs from Niki in making the change programme successful were:
– Her positive “can-do” attitude
– Her energy and commitment
– Her people skills (critical to get impatient and sceptical people on board)
– Her willingness to learn and role-model the approach to change
– Her honesty in providing constructive feedback

I’d be delighted to work with Niki again.”

David Excell, Associate, Egremont Group

“Niki provided a clear and professional link to allow our business requirements to be accurately interpreted by the modellers. This interface was invaluable and allowed levels of challenge that have ultimately led to an extremely successful output.”

Jenny Thorne, Biosolids Asset Planning Manager, South West Water